Repaint Reporter

Repaint Reporter (v75 n2)

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Among the greatest challenges a family business owner faces is the potential for complacency. Dave Howerzyl, co-owner of Riverbend Automotive Group, thwarts that risk by turning to trusted advisors, including employees, and making constant provisions for "generation next." The company's Riverbend Body Shop is located just outside Grand Rapids, Mich., on a busy commuter corridor linking downtown with several suburbs and Grand Valley State University. It's a growing, affluent area, yet it's not immune from increasing competition or other challenges associated with a single-site operation. Dave is a third- generation owner/general manager, and has shepherded the company to a new level of prosperity and opportunity. Dave Howerzyl (at left) and Jim DeGroot. 25 RIVERBEND AUTOMOTIVE GROUP

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