Repaint Reporter

Repaint Reporter (v75 n2)

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PPG'S DISTRIBUTOR TECHNICAL REPRESENTATIVE CERTIFICATION PROGRAM IS ENHANCING THE LEVEL OF EXPERT TECH SUPPORT AVAILABLE TO COLLISION SHOPS IN NEED Continuous advancements in auto refinish technologies, combined with the growing number of OEM special effects finishes, dictate that refinish technicians have access to the best support possible. Enter PPG's Distributor Technical Representative Certification (DTRC). Developed by PPG and its Platinum Distributors, the program seeks to enhance the distributor's capability to deliver the highest caliber of technical support is available to advise on everything from product selection to entire paint system operations, that distributor is delivering a value-added service that customers truly can appreciate— whenever the need arises." Exclusive to Platinum Distributors, the DTRC program has certified 240 individuals since its 2006 inception. It's a demanding process that ensures that technical representatives are genuinely qualified experts. Candidates seeking and problem-solving advice to collision shop paint operation managers and technicians. "The program exceeds the high standards we've set for our distributors' technical representatives," says Bob Wenzinger, PPG Platinum Distributor program director. "PPG customers always have access to extremely capable technical people. But when a Platinum Distributor has a certified representative on staff and 28

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